baji com Privacy
Policy

Welcome to the baji com Privacy Policy. baji com ("we", "us", "our") is committed to protecting the personal information of every player who uses the baji com platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, who we share it with, and what rights you have as a baji com user.

This policy applies to all services offered through the baji com website and mobile application, including the sportsbook, live casino, slot games, and all account management features. By registering an account on baji com or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.

If you have questions about how baji com handles your personal data, you can reach our support team at any time via live chat or by emailing [email protected].

baji com collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide to baji com:

• Registration data: Full name, date of birth, mobile number, and email address (if provided) when you create a baji com account.
• Identity verification documents: National ID card, passport, or other government-issued identification submitted during the KYC (Know Your Customer) process.
• Payment information: Mobile banking account numbers (bKash, Nagad, Rocket) used for deposits and withdrawals. baji com does not store full card numbers or banking PINs.
• Communications: Messages sent to baji com support via live chat or email, including any attachments you provide.
• Responsible gaming preferences: Deposit limits, session timers, and self-exclusion settings you configure on baji com.

Information collected automatically:

• Device data: Device type, operating system, browser type, and screen resolution.
• Usage data: Pages visited on baji com, games played, bets placed, session duration, and click patterns.
• Location data: Approximate geographic location derived from your IP address, used to verify eligibility and prevent fraud.
• Cookies and tracking technologies: Session cookies, preference cookies, and analytics cookies. See Section 6 for full details.

baji com uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your baji com account, including verifying your identity and age during registration.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial activity on your baji com account.
• Platform operation: To deliver the baji com sportsbook, live casino, and game services, and to personalise your experience based on your preferences and activity.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised access to baji com accounts.
• Legal compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and other legal duties.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of baji com's support services.
• Responsible gaming: To monitor betting patterns and identify players who may be at risk of problem gambling, and to apply protective measures where appropriate.
• Platform improvement: To analyse usage data and improve the features, performance, and design of the baji com platform.
• Marketing communications: To send you promotional offers and updates about baji com, where you have opted in to receive such communications. You can opt out at any time.

baji com processes your personal data on the following legal grounds:

• Contract performance: Processing your registration data, payment information, and account activity is necessary to provide the baji com services you have signed up for.
• Legal obligation: baji com is required by law to collect and retain certain data for AML compliance, KYC verification, and financial record-keeping.
• Legitimate interests: baji com has a legitimate interest in preventing fraud, securing the platform, and improving its services — provided these interests do not override your privacy rights.
• Consent: Where baji com relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

baji com does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

• Payment processors: baji com shares necessary financial data with bKash, Nagad, Rocket, and other payment service providers to process your transactions. These providers are contractually bound to handle your data securely.
• Identity verification providers: baji com may use third-party KYC services to verify your identity documents. These providers process your data solely for verification purposes.
• Game software providers: Live casino and slot game providers may receive your player ID and game session data to deliver their services on the baji com platform. They do not receive your full personal profile.
• Analytics providers: baji com uses analytics tools to understand how players use the platform. Analytics data is aggregated and anonymised where possible.
• Legal authorities: baji com will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law, or when necessary to protect the rights and safety of baji com and its players.
• Business transfers: In the event of a merger, acquisition, or sale of baji com assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

baji com uses cookies and similar tracking technologies to operate the platform and improve your experience. Here is what each type of cookie does:

• Essential cookies: Required for the baji com platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Preference cookies: Remember your settings on baji com, such as your preferred language, odds format, and display preferences.
• Analytics cookies: Help baji com understand how players navigate the platform — which pages are most visited, where players drop off, and how features are used. This data is used to improve the platform.
• Marketing cookies: Used to deliver relevant promotional content to you on the baji com platform. These are only active if you have opted in to marketing communications.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the baji com platform.

baji com takes the security of your personal data seriously. We implement the following measures to protect your information:

• SSL/TLS encryption: All data transmitted between your device and baji com is encrypted using industry-standard SSL/TLS protocols.
• Secure servers: baji com stores personal data on servers protected by firewalls, intrusion detection systems, and strict access controls.
• Access controls: Only authorised baji com personnel with a legitimate need can access your personal data. All staff with data access are subject to confidentiality obligations.
• Two-factor authentication: baji com supports OTP-based verification for account login and withdrawal requests to prevent unauthorised access.
• Regular security audits: baji com conducts regular security reviews and penetration testing to identify and address vulnerabilities.

While baji com takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your baji com login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

baji com retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. Specifically:

• Account data: Retained for the duration of your baji com account and for a minimum of 5 years after account closure, in line with AML and financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support communications: Retained for 2 years from the date of the last interaction, unless a longer retention period is required for dispute resolution.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.

When your data is no longer required, baji com will securely delete or anonymise it. You may request early deletion of your personal data by contacting support, subject to our legal retention obligations.

As a baji com player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email.

baji com is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on baji com, please contact us immediately at [email protected].

Upon receiving a verified report of an underage account, baji com will immediately suspend the account, investigate the matter, and delete any personal data collected from the minor in question.

The baji com platform may contain links to third-party websites or services, such as payment processors or game providers. This Privacy Policy applies only to the baji com platform itself. baji com is not responsible for the privacy practices of any third-party websites or services you access through links on the platform.

We encourage you to review the privacy policies of any third-party services you use in connection with your baji com account, particularly your mobile banking provider (bKash, Nagad, or Rocket).

baji com may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via an in-platform notification or email.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of baji com after any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji com handles your personal data, please get in touch:

• Live Chat: Available 24/7 on the baji com platform — the fastest way to reach us.
• Email: [email protected] — we respond within 24 hours.

For data rights requests (access, deletion, correction), please include your registered mobile number and a brief description of your request. baji com will respond within 30 days.